1. Customer Service Helpline
For any queries, the Max Easy Shops customer service helpline (+91 8287375821) is open from Monday to Saturday, 10 AM to 5 PM.
Address: House no. 64, gali no. 7 friends colony, sec-23, ghaziabad 201002 .The helpline is closed on Sundays and National Holidays, but if possible, Max Easy Shops will try its best to resolve queries as soon as possible.
2. Return, Cancellation & Refund
Max Easy Shops provides an option of returning any products purchased within 12 hours of its delivery in the following conditions:
2.1 Used Product
A product cannot be returned once it has been used, worn out, or torn/damaged. Please ensure that the product is in original condition and unused. You need to return the product with all the price tags, original packing, labels, and invoice.
2.2 Suspect Damage
At times, the outer packaging may appear to be damaged, but the actual product is just fine in most of such cases. Max Easy Shops doesn’t take any liability for the damage of packaging. Get in touch with our customer care at +91 8287375821 (Monday to Friday: 10 AM to 5 PM) within 12 hours of delivery of the product, in case the product arrives damaged.
2.3 Incorrect Product
Please note that if an incorrect product(s) is handed by you to our Courier Service Partner, Max Easy Shops shall not be responsible for any loss/damage/theft caused to such incorrect product while in transit or otherwise.
2.4 Discounted Product
If any or all the products that were originally part of an order placed using a coupon or offer are returned, then the coupon code/offer will no longer be applicable to the order. The benefit of the coupon/offer will also not be included in the refund. If the product(s) returned are part of any free offer such as Buy 2 Get 1 Free or Buy 1 Get 1 Free, all the products related to the offer have to be returned, as they have been purchased as part of a group offer.
3. Cancellation
Once an order has been shipped, it cannot be canceled.
If an order hasn’t been shipped, please contact our customer care at +91 8287375821.
Refunds will be credited to the original payment method within 7-15 Business Days.
We have a 7 Day return policy.
Replacement and exchanges will be provided within 7 Days.
Orders will be fulfilled as per availability.
No refund option will be available due to any price change at any time.
Max Easy Shops reserves the right to cancel orders without prior intimation.